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Your Questions, Answered with Care

It means your Karen Spitzer Jewelry piece has a metal base, primarily brass or copper, which is covered with a generous and durable layer of real gold. It’s not the same as a thin “gold-filled” or “gold-dipped” coating; our laminating process ensures superior quality and greater resistance so your jewelry shines for much longer. It’s how you get the beauty of gold at an accessible price!

925 silver is pure magic! It means your jewelry is made with 92.5% pure silver and 7.5% other metals (mostly copper). This small percentage is key because it gives the silver the necessary hardness to create durable and beautiful pieces, without losing its natural luster. It’s the standard quality for fine silver jewelry!

Yes! We take your comfort and safety very seriously. All our jewelry is nickel-free and cadmium-free, two of the most common metals that cause allergies. So you can wear your pieces with complete confidence and no worries

Each stone is a treasure from around the world! We carefully select our natural stones from different corners of the globe, with special love from Brazil and Canada, for their unique beauty, energy, and authenticity. Each of our zircons and natural stones is meticulously polished, faceted, cut, and some even feature a beautiful pearlescent effect, to enhance their brilliance and offer you truly dazzling pieces. They are small works of art that nature and artisanal mastery bring to you!

We strive to get your jewelry to you as quickly as possible. Orders are usually processed within [e.g., 1-3 business days], and shipping takes approximately [e.g., 3-7 business days] depending on your location. You’ll receive a tracking number so you can follow your jewelry’s journey right to your door.

Absolutely! We want our jewelry to reach every corner of the world. Please check our [Shipping Policy] page for details on international costs and delivery times.

We want you to absolutely love your jewelry! If for any reason you’re not completely satisfied, you have 30 days from the date of receipt to make a return or exchange. Jewelry must be unused, in its original packaging, and you’ll need to include the proof of purchase. Please visit our [Returns & Exchanges Policy] page for all the detailed information.

Absolutely! We love seeing how our jewelry comes to life in different contexts. We offer styling services for photo shoots, fashion shows, and special events. If you’re a photographer, stylist, or have a project in mind, please contact us through the form or our email, and tell us your idea! We’d be delighted to explore a collaboration.

We understand that buying rings online can be a challenge. We offer a detailed size guide on our [Size Guide] page, where you’ll find easy instructions to measure your finger at home. This way, you’ll ensure the perfect fit for your new piece!

Yes, we love sharing the beauty of Karen Spitzer Jewelry with more people! We offer wholesale options for boutiques and corporate collaborations. If you’re interested in setting up a wholesale account or have a corporate gifting project, please contact us through our form on the Contact page or email us at hello@karenspitzerjewelry.

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Become an email insider to receive up to 25%* off your first order.

Plus, you’ll receive first access to sales, new arrivals and exclusive product drop

*Some exclusions apply. Discount code is single use and valid on your first order only.

karenspitzerjewelry.com

912 Berkley Rd, North Vancouver BC V7H 1Y2, Canada CA

+1 (604) 690-6452

info@karenspitzerjewelry.com

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